Staff view · Constituent Services
Caseworker desk
Cases sorted urgent-first, then stalest-first. Add an update to any case (append-only — the past is never edited), or send status nudges to constituents whose cases have gone quiet.
13
Open
not yet resolved
4
Urgent
priority 1, open
13
Stale
past follow-up window
2
Resolved
closed
Showing 15 of 15 cases
Delayed VA disability claim
Maria Delgado · in status 33 days of 2-day window
Action underwayVA pension underpayment review
Helen Marsh · in status 33 days of 2-day window
In reviewFEMA disaster assistance appeal
Grace Liu · in status 32 days of 2-day window
Action underwayPassport not received before travel
James Whitfield · in status 31 days of 2-day window
In reviewUSCIS green card renewal stalled
Aisha Rahman · in status 43 days of 5-day window
Action underwaySmall Business Administration loan status
Samuel Ortiz · in status 41 days of 5-day window
In reviewVA home loan certificate delay
Carlos Mendez · in status 37 days of 5-day window
Action underwayMedicare Part B enrollment error
Walter Bishop · in status 37 days of 5-day window
In reviewIRS identity-verification letter (5071C)
Nathan Brooks · in status 35 days of 5-day window
Action underwaySocial Security survivor benefits question
Robert Hayes · in status 35 days of 5-day window
In reviewMilitary records correction (DD-214)
Tommy Sanders · in status 42 days of 10-day window
In reviewStudent loan servicer dispute
Priya Nair · in status 31 days of 10-day window
ReceivedVeteran headstone/marker request
Evelyn Park · in status 30 days of 10-day window
Received- Resolved
- CASE-SEED11Low
Lost Social Security card replacement
Dorothy Klein · in status 31 days of 10-day window
Resolved
Ask AI
AI can be wrong. Not medical, legal, or financial advice.